Terms & Service

Can I cancel the order before the scheduled delivery date? If so then how will be the refund process?

Yes, you can cancel the order before the scheduled date of delivery without any charges. We will process your refund within 5-7 days. For more details, please check the cancellation policy.

Can I cancel or exchange the product at the time of delivery? If so, will there be any additional charges?

You can return your order at the time of delivery without any charges and request for an exchange item at 800-72636.

How can a product be considered for a repair/refund/return/exchange or cancellation, if an issue is found post delivery?

If an item is found faulty, you have 3 days to request a repair/refund/return/exchange or cancellation. 

What if I receive an incorrect product? Can the correct product be delivered on priority?

In a circumstance where the wrong item gets delivered, we will make it our priority to deliver the correct item within the next 7 business day.

Free & Easy Returns

You may cancel your Furniture Order within 3 days  & Accessories orders within 14 days after the date of delivery and request for a return.

For hygiene reasons, no refund or exchange will be made on unwrapped bed linens, fabrics and mattresses.

Refund

After the receipt of the returned order, we will Refund the cost of the purchased Products within 5-7 business days via bank transfer. Refund will be done on the same card that was used while purchasing the products online. and the product should be in a good condition without any damage.

Damaged

You may also cancel your Order if the Products are damaged or faulty or not as described.